![]() ![]() ![]() The second option will add the mailbox so that you are "acting" as this particular mailbox. Also, your shared mailbox sent mail and deleted mail will always be in your personal sent and deleted mail folders. ![]() ![]() You will be able to read email from the shared mailbox but whenever you want to send an email "from" the shared mail box, you would always have to click on "from" button and drop the box down from your personal email to the shared mailbox email. The first option will add the mailbox more for viewing purposes. This KB is to distinguish the differences/ advantages of using one way over the other, and then instruct a user how to connect a shared mailbox using either way. Stay tuned as we will update if and when Microsoft responds with an official announcement about this issue.There are two ways to add a shared mailbox in Outlook (Duke-supported versions of Outlook). The Twitter account has been busy responding to complaints (and directing users to DMs) but has not yet made a public statement as of this writing. For the desktop application, you can do the same within the View tab. For the web version of Outlook, you can do that by clicking the gear icon and toggling Focused Inbox off. If your mobile Outlook app (or any Outlook-connected email client, for that matter) is bombarded with spam, it might be a good idea to temporarily turn off notifications so you're not being pinged every other minute by errant junk mail.Īnother option is to disable Focused Inbox altogether, especially since this Outlook feature is currently not functioning right anyway. There are some steps you can take to reduce the annoyance of seeing spam popping up in your Inbox while we wait for Microsoft to roll out a fix the junk filter itself. The Focused Inbox works across personal and professional accounts, and supposedly, "the more you use it, the better it gets," according to Microsoft's support page. The Focused Inbox is supposed to "intelligently" pre-sort your Outlook inbox into two sections: Focused (where your most important messages go), while the rest go to Other where messages there are still easily accessible but out of the way. ![]()
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